Carolina York Cream Wingback Bed

Luxury Orthopaedic Mattress

Bonnell Spring open coil 13.5 gauge
Hand tufted
Durable and supportive mattress
26cm Mattress thickness
Hand crafted and air vented mattress
Medium firm
UK fire regulations compliant
Made in England

1000 Pockets Sprung Mattress

Handmade 1000 pocket spring Mattress
Hand tufted
Durable materials and superior comfort to traditional innerspring systems
26cm Mattress thickness
Hand crafted and air vented mattress
Medium Firm
UK fire regulations compliant
Made in England

2000 Pockets Sprung Mattress

Handmade 2000 pocket spring Mattress
Hand tufted
Durable materials and superior comfort to traditional innerspring systems
26cm Mattress thickness
Hand crafted and air vented mattress
Medium Firm
UK fire regulations compliant
Made in England

3000 Pockets Sprung Mattress

Handmade 3000 pocket spring Mattress
Hand tufted
Durable materials and superior comfort to traditional innerspring systems
26cm Mattress thickness
Hand crafted and air vented mattress
Medium Firm
UK fire regulations compliant
Made in England

Returns Policy

You may return most new, unopened items within 5 - 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

All Products delivery is free to mainland UK and for any other destination their might be an extra charge depending on your delivery address. We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.